Reference

What You Agree To When You Use necaxa

These terms set out exactly how your account works, what we expect from you, and what you can expect from us — covering everything from how PayPal and Venmo deposits are handled to how we close or suspend accounts.

Applies to all US-eligible statesCovers PayPal, Venmo, Play+ account useGoverns deposits, withdrawals, and disputesYour rights and our obligations, plain and simple
necaxa What You Agree To When You Use necaxa
POLICY INTEGRITY

How We Handle Your Account and Data Under These Terms

Your account data is held securely and used only to operate your necaxa account, process your PayPal, Venmo, or Play+ transactions, and meet any legal obligations that apply in your state. We do not sell your personal information to third parties. If you want to request a copy of your data or ask us to close your account, you can do so through the account settings page or by contacting support directly.

Account Security Accounts are protected with password requirements and optional two-step verification. If we detect unusual login activity, we will lock the account and contact you by email before restoring access.
Data Retention We keep your account and transaction records for as long as required by state law. Once that period ends and your account is closed, retained data is deleted from active systems.
Cookie Use We use cookies to keep your session active and to remember your payment preferences, such as a saved PayPal or Venmo wallet. You can manage cookie settings through your browser at any time.
Requesting Changes To update your contact details, request a data export, or submit a correction to your account record, use the Account Settings page or reach live chat — we will confirm any change in writing.
TERMS CONTACT

Reach Us About These Terms

Live Chat Start a chat from your account dashboard to ask about a specific clause, a payment dispute, or an account restriction tied to these terms.
Email Support Send a written question to our support address if you need a documented response about how a particular term applies to your account or transaction.
Account Help Center The Help Center in your account settings includes a terms index where you can look up sections on PayPal, Venmo, Play+, and state eligibility without contacting support.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover the questions we hear most often. For anything not covered here, live chat or email support can walk you through the relevant section.

Yes. These terms apply to all account activity regardless of which payment method you use, including Venmo transfers and Play+ prepaid card loads.

We will send a notice to your registered email address before changes take effect. Continuing to use your account after that date means you accept the updated version.

Yes. If you request account closure, any remaining balance is returned to your PayPal, Venmo, or Play+ account after standard identity verification is completed.

Submit a data request through Account Settings or contact support by email. We will deliver a copy of your records within the timeframe required by your state's applicable law.

You can dispute any account action by contacting support in writing. We will review the decision and respond with a written explanation and, where applicable, a resolution path.

Yes. Access depends on state law and is available only in eligible states where local law permits. If your state is not eligible, account creation will not be available to you.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.